Skip to main content

Gmail Category Labels and Inbox Category Tabs

Often we see threads in the Gmail Help Community where we are asked to explain the difference between the Category labels and the Inbox category tabs in Gmail.

We begin the discussion by visually highlighting what we mean by the Inbox category tabs and the Category labels and where they are located.


Now, we are going to take a look at the differences, with examples. So, let's begin.

Commonly, if we click on one of the Category labels, say Promotions, we see a list of messages that Gmail internally categorizes as such, based on various signals such as how they are marked up, what they contain, the domain they are sent from, etc. 

As shown in the screenshot above, it also generates a search query for our better understanding - category:promotions and it is important to remember this little detail.

Similarly, when we click on the Promotions tab in Gmail inbox, it also shows a list of messages, in fact, the same set of messages in this case.


So, where's the difference?

To demonstrate and highlight the difference, we select a couple of messages from the Inbox Promotions Category tab - and I decided to select the last two messages because they have numerical references for easy recognition - and Archive them by clicking on the highlighted icon in the screenshot below.


The Archive action in Gmail only removes the Inbox label from those messages. So, once the selected messages are Archived, the Inbox Promotions Category tab view updates to show the top three messages.


At this point, the Promotions Category Label still shows all five messages as before and we can now see and understand the difference.


The messages highlighted in red are Archived while the messages highlighted in blue are not and that's the difference between the Gmail Category Labels which show all messages, including the archived ones with that category label (category:promotions) and the Gmail Inbox Category tabs that only show messages with that category label that are in the Gmail inbox (category:promotions in:inbox) or in other words, also includes the Inbox label.

A common follow-up question is, is it possible to change the category of a message?

The answer is simple:

Yes. It is possible to change the category of a message. One can easily do that by
  • using a filter.
  • using the Gmail move to or label option either by running a search, by using those icons above the messages or by right-clicking on the message from the inbox viewport.
You are welcome to leave any clarifying questions related to this topic as comments below. If you happen to have any Gmail-related issues, please post them in the specialized Gmail Help Community here - https://support.google.com/mail/community?hl=en.

Comments

Popular posts

Gmail 101

Wendy Durham (CWD in her A Gmail Miscellany blog and wdurham in the Gmail Help Forum ) was a Product Expert and a prolific contributor when it came to explaining the intricacies of Gmail and Google accounts. Due to changes to Gmail and Google Accounts over the recent years, some of her well-known blog articles are no longer applicable. The three most used articles have been updated here to be consistent with the current version of Gmail and in some cases, Google Account. This will keep them useful going forward as a tribute to her dedication to user education. The current version of the article is updated based on the changes introduced in the Gmail UI as of January 2022, following the announcement here .  All your Gmail basics in one place! A primer for new users of Gmail, which explains how to find your way around Google's innovative email service and to perform the basic email tasks of reading messages, sending messages and organizing your mail using Gmail's web interfac...

Revisiting Canned Responses (Templates) in Gmail

I wrote my first blog on Canned Responses here - Exploring the Advanced Tab in Gmail Settings: About Canned Responses , noting "Believe it or not, there is no article on Canned Responses in the Gmail Help Centre. Probably because it has always been a lab feature in the past and now included under the Advanced tab under Gmail settings in the new Gmail. So, today we take a look at this very popular feature in Gmail and the different ways we can use it.". That has remained the case, so with a change of UI, there is a need to rewrite the tutorial on how we can perform the following functions for a Canned Response or as they are now known, Templates . Create a Template Insert a Template Edit or Overwrite a Template Delete a Template Thankfully, the prerequisites haven't changed. To start using Templates in Gmail, it needs to be enabled from the Advanced tab under Gmail settings. As always, be sure to click on the Save Changes button on the bottom of the page. ...