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Showing posts from November, 2021

Issue while attempting to add Gmail to your non-Gmail Google Account

Of late, many users have reported receiving the "We are sorry, but you do not have access to Gmail. Please contact your Organization Administrator for access." message while attempting to add Gmail to their non-Gmail Google accounts which are also not Google Workspace accounts.  Normally, users would need to follow the steps mentioned in the "Adding Gmail" help article:  https://support.google.com/accounts/answer/72198?hl=en , but the current complaint is that, after being signed into their non-Gmail account and clicking on the 9-dot Google apps launcher icon and then, the Gmail icon, they receive the following message. Apparently, something is not working as intended and after looking at the URL, we can spot a redirection to the https://admin.google.com/a/cpanel/... URL.  The cPanel feature and why it is essential to activate for Gmail in Google Workspace domains is explained in this help article:  https://support.google.com/a/answer/54717?hl=en . As seen, the chec