A Beginner's How to Guide How Google decides which emails land in the inbox and which get sent to spam is a common source of confusion. Website owners and administrators frequently ask us questions in the Gmail Help Community like: Why are my emails going to Spam only for Gmail users? We fixed our hacked website and got off security blacklists—why are our emails still going to spam? Can Google whitelist our website domain so our emails always deliver? Why are our normal emails going to the "Promotions" or "Updates" tab? Why are our emails bouncing back or failing to deliver to Gmail entirely? Why did Gmail suddenly start marking our business emails as spam? This guide explains how Gmail filters emails in plain language, how you can fix deliverability issues, and direct answers to common questions. Here are the links to the sections Understanding How Gmail Decides What Is Spam How...
Welcome to my blog. I am a Google Diamond Product Expert and Mentor for Gmail and Google Account and here I write articles that explain various issues related to those two products as well as tutorials on topics that are either not available in the Gmail or Google Account Help Center articles, or are not available in the language the users want them to be in.