A few days ago, a peer of mine in the Gmail and Google Accounts help communities, shared with me a link to a thread where a user happened to mention seeing the Update category label in his messages even after he has deselected the categories in his default Gmail layout from the Inbox tab under Gmail settings . The user also included screenshots which looked like the ones below: Given how most of our Gmail is set up, this appeared odd. The categories are not labels; so, how could they appear as such? Since the categories appeared as labels, it was apparent that the reason for this uncommon behavior should lie inside the Labels tab under Gmail settings . In there, scrolling down below the System labels section, under Categories, it appeared as seen below, and the highlighted section resolved the mystery. The click to show/hide in message list options, set to show, caused this unusual display of categories as labels in the user's inbox. When I cli...
I'm a Diamond Product Expert for Gmail and Google Accounts and this blog includes articles in English, Bengali and at times Hindi on new Gmail and Google Accounts feature launches or changes, Workarounds or explanations on issues affecting the users in the Gmail and Accounts Help Communities and documenting instructions I do not find in the Help Center articles.